Refund policy

We have a one week return policy, which means you have 7 days after receiving your item to request a return. Customer is responsible for return shipping.

To be eligible for a return, your item must be completely unused with its original packaging. Returned items are subject to inspection for signs of use and a 15% restocking fee may apply. 

To start a return, you can contact us at at info@tpkedc.com for further instructions.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.